The onset of the COVID-19pandemic early in 2020 has inspired a reset for most – if not all – businesses. In the face of changing market conditions, many have taken the time to refresh their digital strategy in order to adapt and recover.
Digital transformation is something we are extremely passionate about here at Fountech Solutions. It is by being quick to leverage readily available and accessible tech solutions that companies can bolster their bottom lines in times of uncertainty, and lay the groundwork for long-term success.
That is why we were keen to learn what businesses had planned for 2021. You may have seen a teaser of our upcoming research, but we’re thrilled to now be able to unveil our findings…
AI investment to soar in 2021
Naturally, we were particularly curious about the growing role that artificial intelligence (AI)is playing in businesses’ growth strategies. Indeed, since the onset of the pandemic, it has become immediately clear to many organizations that investment in AI platforms had to transition from a “nice to have” initiative, to a business imperative.
So, earlier this month, Fountech Solutions commissioned a survey of over 750 business decision-makers to uncover their plans for AI investment in 2021.
What we found was that businesses large and small are eyeing up new and emerging technologies to build back better from COVID-19. Significantly, 30% of firms have piloted an AI solution for the first time since the introduction of widespread lockdown measures in March 2020, with two in five (40%) revealing that AI investment is now a priority for the coming twelve months.
To step up their commitment to AI, it is also promising to see that many companies are putting training at the heart of their long-term digital transformation strategies. Almost half (47%) of businesses said they would be sending staff for AI-related training in 2021, with two in five (41%) looking to hire new talent to deal specifically with AI.
Our research clearly struck a chord, with Yahoo Finance covering the findings earlier this week. Importantly, it delves into a trend that has been shaping the private sector over the past several months: the accelerated adoption of innovate technology that can offer companies an edge as we transition to a digital-first landscape.
No doubt, businesses’ increasing investment in AI bodes well for the future. Not only can AI be applied to optimize internal and external processes, boost profitability and drive innovation, but it can also be scaled to meet increasing – and changing – demands.
Back-office and front-office operations both stand to benefit greatly from the introduction of sophisticatedAI solutions, brining value to employees, customers, and the wider business.
How can we help?
As businesses consider their options for the year ahead, external AI expertise is in high demand. According to our survey, 44% of businesses are planning to engage with third parties to support their AI requirements in the coming months.
Whether your business is completely new to AI, or you are simply looking to derive even greater value from your existing AI applications, then please do get in touch to see how we can help you reach your goals.
At Fountech Solutions we offer a rare commodity: deep expertise in artificial intelligence and strong commercial understanding of all matters AI. We are on hand to design, build and integrate custom AI-powered solutions that are created with your specific needs in mind.
You can get in touch through our website, and we will get back to you as soon as possible.